Soralla plays a key role as the senior for her EVS team where she brings great ideas and creative problems-solving techniques. She is also attentive to the workflow within the organization. She is very efficient, knowledgeable, and works in collaboration with her colleagues and team members. Her contribution and caring heart are what move her facility’s mission forward to benefit its members and organization. During the COVID-19 pandemic, Soralla stepped in to deliver the best quality health care Kaiser members expect and deserve during this critical time.